Bad Service , Bad Attitude

Dear Sir/ Madam <br> <br> TAKE NOTE: I am moroka Frank Tapala , Order Number ***A <br> i ordered a telkom Smart Home Essential Package ADSL. and to date the ADSL line has been installed and it's working, but my other devices i am supposed to have received has not arrived and it's been three weeks.<br> <br> i am highly disappointed by the consultants that assisted me on the telephone to date, and please look up that order number and see how many times i called in to find out when i will receive the devices and none of the consultants knows, these are the two of 8 consultants i spoken to <br> <br> 1.Mthokozisi <br> 2 . Pheza <br> <br> and i was also referred to apparently a specialist which he refused to give me his name i was on call with him at 12: 15 PM today 21014-05-19.<br> <br> i need urgent resolution to this problem and please address your consultants , because their service is appalling, they are rude over the phone, no telephone etiquette whatsoever. <br> <br> i am paying for the services it not for free and they can not assist me.<br> <br> Please telkom get your act together<br> <br> Please just let me know when the courier will deliver my stuff , thats all