Bad Service & Attitude

<p>Dear Telkom, I am appalled at the service received once again. We phoned and reported that one of our lines is faulty with *** ********** . We were not sure which line exactly and asked the lady to double check all our lines. She confirmed one of the lines was not working and gave us the above reference. Our main line ********** 006 was loaded as being faulty by YOUR EMPLOYEE but the technician that was just at our showroom said that ********** 091 is the faulty one. He absolutely refused to attend to it & told us to phone and report it again. Now I have to ask you, is this a normal practice???? Why waste petrol and time to get to us and NOT attend to the issue??? Really!!!! There is no wonder why you are losing customers.... Pathetic service!!!!!</p>