ADVdW
Aletta Dorathea Van der Walt

1 reviews | Active since May 2015

25 May 2015, 11:45

Bad Service at Telkom

From the day that I apply for a Telkom line and ADSL I have one obstacle after the other, I apply for the line in February, 8 weeks later after numerous calls they send out a technician to told us that they need to put up poles for us to get an ADSL line, they then put up the poles for the line, a week later they send a technician, that is when my problems started, my line disconnect 5 times a day, you have to pick up the phone for the ADSL to dial up again, this is going on every day, I had a 2 meg line and a week ago apply for a 4 meg line, well what a joke, I only get the usage of a 2 meg line. I am so fed up with Telkom because never in my life I had bad service like this, then when you want to cancel you must phone 10210 and hold on for 2 hours and still nobody answers the phone.

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Replies (1)
Telkom
Telkom's reply25 May 2015, 15:35
Official
Hello Survivor64,

Thank you for making contact with us.

Be assured you query has been escalated to our Technical Support Team for assistance and feedback will follow.

Apologies for any inconvenience caused by this.

Ref SM113235.

Regards,
Didi Guma
Telkom Social Media Team
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