Bad service as always

<p>I have call telkom on the 1Januarie to cancel my subscribsion and put my adsl line in holding pool,they told me i must get form online and fill it in then it will take 21 working days to be canceld ,in the meantime i have phone them about 3times to find out how far they is with the prosses but every time they tell me must wait for 21days on the 1feb was 21days ,phone them again they told me to email the form again to them then they will escelate the e mail to the superviser and wil do it in 24 hours it will be done,same storie done it and no results sent e mail to them 5 times ask is it done but no response,this is why i do not want to do anything with telkom again because of this service ther help line is always bussy and you hold about 2hours before they answer even in the middle of the night you hold so long and never get any results so hope telkom see it and call me on ********** 688 to sort it out pls</p>