Bad service as always

<p>I logged a call for the my adsl line dropping on the 06/12/2016 it's been over a week nothing has been done, if you don't maintain your infrastructure it's not my problem fit it. I would like a copy of your service level agreem I'm sure your in violation, you have billed me for a service you not providing.</p> <p> </p> <p>Ref: <strong style="color: #000000; font-family: sans-serif; font-size: 11.008px; font-variant-ligatures: normal; orphans: 2; widows: 2;">: 973CRK061216</strong></p>