Bad Service as always
<p>I upgrade my line on the 26/09/2016 (ref ********** 44A) i phoned today to find out what's taking so long as it's only meant to take 3 days as per the consultant, only to find out the upgrade was done wrong, i now have to wait even longer to get upgraded, This is why people hate Telkom so much because the first Ref was just cancelled and i wasn't even phoned to be informed just left till i phone you useless people, i would like feed back asap or else i will be posting this all over social media (not that you would care about that cause clients do not matter as long as you can take there money.</p>
Thank you for making contact with us.
Please be advised that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be advised that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Hi
How sad it is now the 01/10/2016 and still have not heard back from anyone.
Yet to see any good service as always you just a number.............
Hi
How sad it is now the 01/10/2016 and still have not heard back from anyone.
Yet to see any good service as always you just a number.............
mmmm 3-10-2016 Still haven't heard a single phone call this is just proving what i said as thruth.
mmmm 3-10-2016 Still haven't heard a single phone call this is just proving what i said as thruth.