bad service and when one gets fixed antoher problem happens

Hi I have had various issues since the 20th of November 2017, as one fault is fixed another issue raises and i am so fustrated as I have now not had my main landline and ADSL since thursday last week.

Details of various faults reported:

20/11/2017 - REF 133CNZ201117 30/11/2017 - REF 311CNK271117 5/12/2017 - REF 440CNZ051217 5/12/2017 - REF 636CNK051217 14/12/2017 - REF 226CNK141217

There needs to be a credit on my account for no service but what about the money I am spending to have to make alternate arrangements and business lost.

THIS NEEDS TO BE SORTED OUT URGENTLY, IF THERE WAS FIBRE I WOULD HAVE CHANGED LONG AGO.

Adele Wint ********** 038