1 reviews | Active since Jun 2010
bad service and ********* behaviour
<p>on 26 April 2017 I logged a call because my ADSL line is not working. Technician John came out on 27th and closed the case even though line is not working. I was away for the long weekend and returned on 1 May to find out that line is still not working,. I called Telkom again on 2nd to report and the same technician John came out on 3rd and again closed the case even though the line is still faulty and no working. I called on 4th May and was helped by Pumeza was scoffing when I was speaking to her and Ayanda who was most unprofessional in his behaviour by having colleagues distract them whilst on the phone with me. Ayanda was most rude and not very interested in helping but more interested in his colleagues conversation and was laughing and playing whilst on the phone with me. I want to be re-imbursed from 26 April 2017 until my line is connected again.</p>
Please see here. My email was deleted without being read. so do not tell me you are awaiting my respone. You are a bunch of ***** and *********** people working at Telkom
Your message
To: HelloPeter Telkom
Subject: RE: AI **********
Sent: Friday, May 05, 2017 8:41:27 AM (UTC+02:00) Harare, Pretoria
was deleted without being read on Thursday, May 11, 2017 10:01:35 AM (UTC+02:00) Harare, Pretoria
Please see here. My email was deleted without being read. so do not tell me you are awaiting my respone. You are a bunch of ***** and *********** people working at Telkom
Your message
To: HelloPeter Telkom
Subject: RE: AI **********
Sent: Friday, May 05, 2017 8:41:27 AM (UTC+02:00) Harare, Pretoria
was deleted without being read on Thursday, May 11, 2017 10:01:35 AM (UTC+02:00) Harare, Pretoria
This was teh contents of my email sent to them on 05.05.2017 which was deleted wothout being read. I have taken my telephone number our for security reasons. Telkom is beyond pathetic.
Good morning
Telephone number is 02176....( i have taken this out on here for security reasons)
It is not the telephone number as such, but my ADSL line, there is no internet connection since 26 April 2017.05.05 I did not even get a reference number from Ayanda and Pumeza when I reported the fault yesterday.
Ayanda was very unprofessional and was distracted by his colleagues and was laughing and joking with his colleagues whilst speaking to me on the phone.
My Line is faulty since 26 April and I would like a full credit from that date until it will be restored.
They cannot close the case if my ADSL line is not working.
This was teh contents of my email sent to them on 05.05.2017 which was deleted wothout being read. I have taken my telephone number our for security reasons. Telkom is beyond pathetic.
Good morning
Telephone number is 02176....( i have taken this out on here for security reasons)
It is not the telephone number as such, but my ADSL line, there is no internet connection since 26 April 2017.05.05 I did not even get a reference number from Ayanda and Pumeza when I reported the fault yesterday.
Ayanda was very unprofessional and was distracted by his colleagues and was laughing and joking with his colleagues whilst speaking to me on the phone.
My Line is faulty since 26 April and I would like a full credit from that date until it will be restored.
They cannot close the case if my ADSL line is not working.