Bad Service and unbelievable erronious billing

<p>Having app**** to have my Telkom Line moved from one flat to another flat on the same complex at the end of April 2016, the last time being able to use the service at all being the 2nd May 2016, when two technicians arrived to move the line in the 1st week of May 2016 they said there needed to be two poles installed first.<br />Two new technicians finally arrived on the 6th June 2016 to install my line, however they stated the previous technicians had written that I the customer was not ready on the job card, and hence they had no idea a pole needed to be planted, they then stated that they would only be needing one pole planted and they reported this to the pole contractor apparenty and stated that it would be around 7 working days to take place.<br />On the 13th June yet another technician arrives to move my line, still no pole present, again wasting my time leaving work to only discover that nothing could be done.<br />Eventually mid July 2016 the same technicians that arrived the second time came back again with the person responsible for poles, she however stated as it was a friday it would only be done on monday, the pole they eventually planted the next wednesday.<br />another technician arrived the 26th July 2016 to at last move the line as the pole was now up.<br />He laid cable right up to the pole but couldnt procede to install the box in the flat as he stated the exchange was now down and he cant complete his job without being able to have the line tested once complete.<br />He stated it should be right by the 2nd August 2016.<br />He finally came round to finish the job Friday the 5th August 2016.<br />During all this time I have also had an on going battle with the Telkom Agents regarding Billing, as since they had cut my line by the 3rd of May 2016 to have it moved to the new flat, they have charged me continuosly for May June July and now August for a service that was not running and all errors being from their side.<br />They have also now included a RECONNECTION FEE on top of everything else, and a line rental that usually cost me around 450 or less they have been charging at ove R600 that my bill now reads in the excess of R1700...<br />I find this absolutely appauling to be charged this indecently for a service that hasnt been operational and all due to errors from TELKOM SA side.</p>