Bad service and turnaround time
<p>Ordered a phone online with Telkom on 22 December 2016 and was debited on 29 December 2016 and till today I have no received any correspondence with r3egards to my order. I tried calling many times but was told this has been prioritised but when I call for feedback it has not been pushed as yet. This is so unprofessional from a Network provider which claims to be the best. if I could cancel my current contract with them I would. From this bad service experience I would not recommend any person to this network provider. </p>
This is totally unacceptable, the processes at Telkom are unclear. I was told after I have been debited it would take 5-7 working days. and i was debited on the 29 December 2016. Please see to it my phone gets to me by today as today is the seventh working day since I was debited. i really hope this is the last message I have to send, please do the right thing and live up to your service commitment. I wasted close to R200 worth of airtime calling Telkom for a follow up for a stupid product i already paid for but i should run after it again. Please ensure I'm being called and explained to as to the delay because I won't use my airtime that you guys won't reemberse.
This is totally unacceptable, the processes at Telkom are unclear. I was told after I have been debited it would take 5-7 working days. and i was debited on the 29 December 2016. Please see to it my phone gets to me by today as today is the seventh working day since I was debited. i really hope this is the last message I have to send, please do the right thing and live up to your service commitment. I wasted close to R200 worth of airtime calling Telkom for a follow up for a stupid product i already paid for but i should run after it again. Please ensure I'm being called and explained to as to the delay because I won't use my airtime that you guys won't reemberse.
You guys are useless. I have to go do a follow up. This is poor poor service. I will be sure to advise every person I know they should not utilise Telkom services as the service is awful. I never experienced such unprofessionality.
You guys are useless. I have to go do a follow up. This is poor poor service. I will be sure to advise every person I know they should not utilise Telkom services as the service is awful. I never experienced such unprofessionality.
No need for that I have cancelled my order. Don't think I will do any business with Telkom anymore. Whats sad is that I have another contract which still binds me this company.
No need for that I have cancelled my order. Don't think I will do any business with Telkom anymore. Whats sad is that I have another contract which still binds me this company.
No need for that I have cancelled my order. Don't think I will do any business with Telkom anymore. Whats sad is that I have another contract which still binds me this company.
No need for that I have cancelled my order. Don't think I will do any business with Telkom anymore. Whats sad is that I have another contract which still binds me this company.