Bad service and Theft

<p>I called Telkom to confirm if my account is in areas, how much to pay, reference number to use.</p> <p>I was told my account is up to date infact its in credit .</p> <p>A week later i gt sms's that i should pay , funny my sms's have 2 different amounts.</p> <p>I got false information from the agent, why is it my fault that the account is in areas cos you guys told me its up to date? </p> <p>You guys have to sort this isue out as teh fault in this case is at your side, dont create problems for me dont make your problems mine.</p> <p>I even have the call recording as proof.</p> <p>My lines got suspended i cant even call the call center as it wont go through.</p> <p>Ive been communicating with the twitter/social media department and have delt with more tha 3 agents, still getting fowarded.</p> <p> </p> <p>Telkom then decided to debit my account for the month of November and December, I am not liable for the month of November as yiu told me i'm not owing, so you guys will only have to tell me how much to pay for December not November.</p> <p> </p> <p>And stop avoiding my quiries this has been going on from the end of November to date.</p> <p> </p> <p>One of the agents responded to me on Twitter and actually added my personal Cell number on my time line, now i have people calling and harrasing me cos my number was advertised on social media. </p> <p>I reported that and i was told it was forwarded to the mobile department... really is that supposed to be you guys acknowledging my complain.</p> <p> </p> <p>*********** and bad service , now exposing my personal details on social media whats next you will also add my Id number too?</p> <p> </p> <p>my number is ********** 829 .</p> <p>SOLVE THE PROBLEM YOU CREATED, AND DON'T MAKE IT MINE.</p> <p>if this is not resolved im taking this issue to ICASA.</p> <p>whats the security check for if ts ok to advisertise my number ?</p>