JB
Jacques B

1 reviews | Active since Aug 2015

20 Feb 2016, 12:30

bad Service and *****ING!!!!!!

This is the biggest **** company that I have ever encountered in my 26 years on this earth. First of all with my dad's mobile data contract of 10G, we encountered that Telkom *****s money. They ended our contract on the 19th of February 2016 after the statement said that we will have data until the 29th of February 2016. They still now want to deduct R300 from my dad's account for the use of February, after on the end of January 2016 they already deducted R 199.00 for the next month. We did not use the data in January 2016. Now this is the funny part. Me and my Fiance added 5G data through a coupon that was available through Capitec bank. On the 19th of February I phoned Telkom and the woman told me they cant see the transaction after the money was deducted from our account. They canceled the whole account and took that Money with it. I just want all of facebook to know how this company operates. *****ing money from consumers. Even with the new credit act in place. They are taking this to far. I want everybody to know That Telkom *****s people's money and should cancel all contracts with this company. Thank you for reading. Information and bank statements can be provided as proof.

0
Replies (1)
Telkom
Telkom's reply20 Feb 2016, 13:05
Official
Hello Jayjay9922,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM203154

Regards
Luleka
Telkom Social Media Team