Bad service and redundant systems
<p>I lost my phone 24 Feb 2017 and reported it on that friday and requested an ITC number to open a case. All the call center agents(7) keep saying it takes 1/2 Hours for me to recieve that ITC number, but it has been 7 days and no one has contacted me regarding my request. I have to repeat the same thing and give them the same information over and over again because they dont capture anything.</p> <p>I am really fed up with this lack of customer service.</p>
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Regards,
Busi
Telkom Social Media Team
***