1 reviews | Active since Jun 2016
Bad service and no phone in stock of the G4 as far as the eye can see...
<p>So about a month ago I app**** for a mobile contract with telkom and gave in all the docs, only to come back the following week to visit the store and find out that I was declined to to the fact that the person that sent in the application did not attach my documents. The originals sales person wasnt there and I was promised that she would send it in for me the following day when she returned. So i called them throughout the week but telkom stores never answer their phones so I visit again the next week only to find that my documents still werent sent and the sales lady wouldnt be in until the end of the week... thankfully I was saved by a helpful salesman who sent through all my documents on the spot and had it escalated and all I had to do was wait 30mins. So I finally got approved after 2 weeks BUT they dont have stock of the phone so now im still waiting on stock because apparently no Telkom knows when they are getting stock of the LG G4. I have gone from bellville telkom to tygervalley to canal walk but no one has an answer... What is going on at Telkom???? how can no one have an answer?? not even the sales people when I call in or on the online chat. Please can someone restore my faith in Telkom???</p>
Hello Luigi7714
This response serves as confirmation that your query has been received.
Your reference number : AI **********
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello Luigi7714
This response serves as confirmation that your query has been received.
Your reference number : AI **********
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hi Noleen
It has been one week since you have advised that a consultant from the mobile team will be contacting me. Why is it taking so long to get one answer on one order that was to be placed one month ago?
Regards
Luigi
Hi Noleen
It has been one week since you have advised that a consultant from the mobile team will be contacting me. Why is it taking so long to get one answer on one order that was to be placed one month ago?
Regards
Luigi
