BAD SERVICE AND NO FEEDBACK

<p>Fault reported regarding my land line on 21/04/2016 (***)</p> <p>Fault repaired 03/06/2016, TIME LAPSED TO REPARE THE LINE, TOTALLY UNACCEPTABLE</p> <p>Junction box on pole has no cover, exposed to the elements, soon to fail again due to rain</p> <p>Letter emailed to TELKOM 14/06/2016 + 24/06/2016, acknowledgement received from TELKOM, no action</p> <p>In the letter, claim for data bundles and credit my account for the period the line was not working</p> <p>SEE ATTACHMENT</p>