Bad Service and No feedback

On the 24th November 2017 i logged a fault on my line and adsl line. since then i have received only one sms to state that the fault is with a technician. In the interim i have moved premises and requested that the line be moved. A technician was dispatched to move the line but did nothing. when i called in i was told that he could not complete the move due to cables theft. I have since called in every two days and everyday i get told a different lie. I need my adsl in order to work but i am not getting any joy or feedback from telkom. I got told today that if it takes 6 months to repair the cable i will just have to wait. That for me is unprofessional service. I have even requested that if need be they can change my number as i am not really worried about the number but was told that it cannot be done. Really this is not acceptable service