HT
HELGA T
1 reviews | Active since Jan 2012
06 Jun 2015, 14:44
Bad service and lying to customers
I phoned the Telkom mobile store in Cape Gate to ask them if they have stock of the Samsung Galaxy S6 in white.The lady said that she has stock and that they'll keep it out for me.When I arrived at the store, she told me that they only had it in black and that she made a mistake!
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Telkom's replyOfficial
06 Jun 2015, 16:27Hello HELGADT,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM116171.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM116171.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply06 Jun 2015, 16:27
Official
Hello HELGADT,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM116171.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM116171.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team