Bad service and lots of lies , No help at all

I was called by Telkom to upgrade my ADSL to SmartHome Advanced ADSL in November last year. Telkom phone in December for the same thing. Phone again to say that my goods will be delivered to me by delivery service. They delivered two SMI cards. Then received and email saying the following <br> Dear Mr.*C ****Y<br> Congratulations and thank you for choosing Telkom as your preferred service provider for both data and voice. We have no doubt that your SmartHome Advanced ADSL bundle will meet all your communication and entertainment needs.<br> We have included all the necessary information about your new SmartHome bundle, as well as the information required to ensure that you remain connected and that your SmartHome experience is a great one!<br> Best Regards<br> The Telkom Team<br> They didn't delivered router, 3 g modem, office 365. Try to phone No help. Went to Telkom shop they tried to contact the person that call me for the upgrade, No help.<br> Tuesday they call, told me that it was a month to month contract, I ask them to cancel it, Put me on hold then ask me if they can call back. They are still calling me back. Yesterday I went back to Telkom shop suggested I need to call to cancel the contract