Bad service and lack of commitment

<p>Greetings I took a deal of the month contract for February which was a 5gigs anytime and 10 gigs night suffer,to my surprise the 10 gigs did not reflect for 2 months and then I contract d the call center which they referred me back to the store which I tool the county which I did and they logged in a case for me and told me to do a follow up after 72 working hours which I did and every time they told me there is no response and this went on for a month after logging the case and after which I I requested to speak to the manager or the person In charge but they would say he or she is busy and would call me back which never happened toll one day I told them I will stay on the line until I am attended and when she did she told me to wait for the beginning of the of April and the night suffer was still not there and I call only to be told that the case was logged into a wrong department and that it was now referred to the correct one. Finally after few days I got the night suffer.in one of the calls I was told that I was gonna be compensated for the 2months I didn't get. I called again after a month to find out what was happening and the consultant said I should have gotten them which I didn't.</p> <p>I am unhappy with the level of service rendered by Telkom and lack of communication and commitment to resolving the problem.</p>