BAD SERVICE AND LACK OF ADVISE

Good day, I am an unhappy customer of Telkom mobile. My mobile was suspended mid Feb due to none payment on my side. I then made payment on the 23rd 0f R1850 via eft and was told to wait 3 days to be reconnected. On the 3rd day I call and ask as to why i am not connected then i get told that I have an outstanding of R35 of which i paid immedialetly via eft. I am them told to wait to wait for another 3 days again for a mere R35? Like seriously and the Call centre agent seemed annoyed when i asked to talk to the team leader. I even want to cancel the contract due to these terrible turnaround times of Telkom Mobile. To think that there are the most affordabile but the service is bad. As I type the email I have been on hold waiting for the 20minutes , for the Manager or team leader to escalate my matter. I am still holding by the way. I WOULD NEVER RECOMMEND TELKOM TO ANYONE EVER...