TC
Thea C

1 reviews | Active since Aug 2015

28 Aug 2015, 06:37

BAD SERVICE AND EMPTY PROMISES

I HAD TO CREATE A NEW HPETER ACCOUNT BECAUSE : STILL NO CALL FROM TELKOM, IT SEEMS THE PERSON WHO TRIED TO CALL ME ON MY OLD PHONE, IS NOW IGNORING MY MAILS WITH MY NEW CELL NUMBER, THEY PLACE THESE RESPONDS JUST TO LOOK GOOD, AND PRETEND TO 'CARE' ON 5 MAY 2012 I TOOK 8TA CONTRACT, AND ON 10 MAY 2012 CONTRACT WAS CANCELLED COS I CUD NOT GET ANY INTERNET RECEPTION, (CONFRIMED BY TELKOM TODAY) 8TA ACC NO *** CELL NO *** FOR INTERNET NOW AFTER ALL THE YEARS THE DEAR 8TA TELKOM SAYS I OWE THEM R2497-53, COS I USED THE INTERNET AND NEVER PAID, I MEAN REALLY HOW DIFFICULT IS IT TO UNDERSTAND THE WORD CANCELLATION NO INTERNET, ZILTS NADA, NO RECEPTION? THEY TELL ME THE DATE I CANCELLED IT BUT SAID I MUST PAY THIS AMOUNT FOR USING IT?? REALLY?? HELLO???WAKE UP PEOPLE I CANCELLED!!! - WHY DO WE EVEN BOTHER TO COME TO HELLO PETER IF NOTHING HAPPENS - THEY SMEAR MY NAME ALL OVER THE BLACK LIST WHEN IM NOT GUILTY .. REALLY THIS SUCKS<br>

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Replies (1)
Telkom
Telkom's reply28 Aug 2015, 08:35
Official
Hello coetser12345,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM139620

Kind Regards
Zulfah
Telkom Social Media Team