Bad Service and Data ****mer

Very Bad experience, bad service and poorly trained staff. I have a contract with them and I always get my 80 Gig day and 80 Gig night. Surprisingly this month on the 12 my internet stopped working. I thought it was my phone until I phoned Telkom on the 13th and I was told my day data was finished. On the 17th I transferred data from my other phone it worked for few hours. On the 18th I transferred again and my data was paused within minutes. I bought unlimited WhatsApp data using the app got a confirmation and I have a screenshot that my data was successfully loaded however it didn't work I did the same on the 19 my WhatsApp still didn't work, I phoned Telkom with no help I was assisted by the following people Yvone Dlamini who refused to connect me through to her supervisor Snenhlanhla Thabethe. I then called Tamalangeni Nkosi with Mr. Lucky Nduze his supervisor my case number is ***7.

The data usage statement I have from Telkom doesn't match what they say regarding my data being used up in which Lucky Nduze also confirmed.

I am very disappointed by Telkom and its staff.