Bad service and customer neglect

Good day.

An order for a data line was request has been captured and I was informed that the backoffice needs to complete it.

Please could you escalate as a matter of urgency as the previous copper line was removed and the residence is now completely offline.

This is a diplomatic residence and We have been waiting for days for a correct response and assistance to no avail.

Ref ***.

Regards

Josslyn Storm Ceronio-Benson

Personal Assistant The Royal Embassy of Saudi Arabia Military Attaches Office

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