Bad service and *******ion

I moved my bussiness ADSL line in October. November i got a big bill. I called in as they put on an cancellation fee to my account. December I called in again and the amount doubled. Turns out they put on an extra tin number on my account . In March i called in again. They told me it is my problem and have to pay the line or i will be suspended. Idid not do so as it was not my fault . On the 12th of April i called in again and demanded that they give my husband permission to handle my account on my behalf as i was tired struggling. The lady told me that she can help me and that the line from the previous address was never canceled. She also said she will cancel it and that she will log a dispute so they will credit me. I got an sms on the 15th that my account was credidted by 500. I called in as that was not suppose to be the case . I should have been credited from October 2021 to April 2022. She told me that she follow up. Yesterday on the 20th of April i called in. First she could not find my account and when she finaly found the dispute case on my account she told me it was resolved and that i was credited with 3000. I called in today 21 April 2022 to ask to move my line but they declined as my account was still suspended. I called accounts to query and they told me that i was only credited with 500 and that my account is still in arears. I told them I called in multipul times and everytime it is another story.She said she must log a new dispute . Now later the day i got an sms saying i will be credited with 800 more and should pay the outstanding balance. I will not pay telkom made a mistake and they should credit me with the full amount and for the 2 months that i was suspended and couldn't use my line. Telkom i won't recomment to anyone. The people behind the phone are uneducated and are definetly not qualified to do their job. Telkom can take my wifi and shufff it. I am done with telkom!!!!!