Bad service and battling to cancel a contract

My husband has been trying to cancel our contract with Telkom Mobile since July. Until today with a lot of headaches, frustration etc still not cancelled.

He e-mailed the cancellation form numerous times, even tried all other e-mails on the website, still nothing.

The website is so user unfriendly, you can't get any form of nr except 081180. The call center also refuses to give a nr for head office.

In every mail they say they will get someone to phone back, till today, no one phoned.

Please does anyone on here have a contact person at Telkom Mobile we can talk to?