SA
Sadiyya A
1 reviews | Active since May 2015
08 May 2015, 16:50
Bad service and bad customer face to face
Sony Z3, taken back to Telkom after having it for only a month and it had water damage. To my amazement a water resistance phone has water damage. The phone is a month old today. They want me to pay for water damage and will not give me a other phn. The manager has left for the day already and will only be back next week Tuesday. I am very unhappy.
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Telkom's replyOfficial
11 May 2015, 09:47Hello SadiyyaA,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by the Southgate Store Management Team and feedback will follow. ***
We sincerely apologise for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by the Southgate Store Management Team and feedback will follow. ***
We sincerely apologise for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply11 May 2015, 09:47
Official
Hello SadiyyaA,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by the Southgate Store Management Team and feedback will follow. ***
We sincerely apologise for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by the Southgate Store Management Team and feedback will follow. ***
We sincerely apologise for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media