1 reviews | Active since Apr 2015
Bad service all round
All I ask for my line to be installed at my new home!<br> 1.Simple apply for a xfer move premises online to get my free Cordless pH as Dec y 2014 as one of their promotions when moving homes..<br> 2.Noone comes in Dec.I call call centre they say the technician says no cables he coming to install which took a month came in Feb.<br> 3,He lies n tells me line installed a guy coming to install ur phone so as cordless phone I'm gng fetch as an SMS says that wen installed collect your free pH at the store.<br> 4.I go to Telkom direct Galleria who tells me now my line cancelled ****ed off I ask by whom she says technician says no cables b try callingme I ask wat number n she gives some wrong no.<br> 5.So ask her what now : she tells me I must reapply!<br> So mad coz now she says <br> 1.I'm get a new number<br> 2.Now I don't qualify for a free cordless pH co they see its a new application.<br> 3.And have wait a month for a line<br> This why ppl go Neotel!! This was a simple request to transfer my line and after 4 months no call sms your l expect me to apply again yet URL can see how many tym I called n queried online n my SMS for my phone plus I still get month ly statement wat gives I didno ****ed!<br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101267.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101267.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
