BAD SERVICE ALL AROUND

Payments are always deducted BEFORE the arranged date... then I receive numerous sms' and calls to say I am in arrears, in the meantime, the payment went through and not reflecting on their side!!! I have to phone EVERY MONTH to sort out this ****!!!!! Today again.... sms after sms, 3 missed calls from them, 4th one I answered and automated call to say I am in arrears. This is so frustrating !!!!! When you call the call centre you hold on for 50+ minutes!!!!!! Insane!!! Such bad service Telkom. Sort out my my payment that is not reflecting please!!!!!