Bad service, ADSL & landline dead for a week!!!

I'm going to cancel my account with this pathetic company, I'll rather pay more to a company like VOX Telekom and have something working than paying for something that hardly works!!!! Telkom makes my blood boil and me see red, I have a error reported from 23/02/2016, my service is up and down, since last week 23/03/2016 my phone and ADSL line is down, phoning from my cell phone 5 times a day to try and get feedback, agent esculating the fault report USELESS, then they send a mail to the area manager SEEMS EVEN MORE USELESS, +- a week that this is now going on. Get a sms that it has been assigned to a technition - IN WICH COUNTRY BACAUSE THE SA ONE HAS NOT FEATURED YET!!! I'm working from home, NO WORK=NO PAY!!! So Telkom are you going to give me a month of free service and credit on my account and pay all my bills??? If I'm 1 day late with payment you do not think twice to cut my service yet your service to me as a client is pathetic and non excisting!