Bad service - ADSL is dead

<p>On 10 Feb 2017 I reported that my landline and ADSL is out of order. Fault No 89CTK100217. Since reporting this I have only receievd 2 sms's giving feedback to me. I have been phoning everyday twcie to follow up on this fault. Now the technicians and the testing centre is playing ping pong with my fault. I have even escalated this fault and has requested multiple times for any management to contact me which has also not happenned. I am really fed up with this service. After all, I am a paying customer. Not one technician have contacted me to enter my premises. It is easier to refer the fault back to the testing centre. I would love to hear Telkom's response on this claim as I know they will only say they are busy with the fault and nothing further.</p>