BAD SERVICE

Called telkom to report non-functioning adsl line at my office in Durban. Number is *** They responding by saying they would report as urgent and send a technician. This was on march 10 2021 The call lasted 18 minutes Ref number 85ANK100321 PERSON I SPOKE WITH LULINZI FROM Port Elizabeth. I have had no call, no visit and I need to connect to the internet to run my business.