Bad Service

I placed an order for a Huawei router and a Telkom sim mid February 2019, it then arrived around on the 3rd of March 2019 but unfortunately Telkom doesn't have a poll in my town, i then canceled the contract with MobileTalk and they never started billing me and that was resolved but Telkom continued billing me and now i have arrears of R2000 since, March till today the problem is not yet resolved. Every time i called I'm told it's escalated till today. The sad but it's affecting my credit score and bureau