Bad service (A month and fault not resolved)

I have made contact with Telkom on the 5th of February 2016 to report a signal issue which required that an antenna be installed at my home (This was part of the service that I purchased) as of now (4th March 2016) I have not received feedback on the progress of the issue, I have to constantly phone the helpline and wait for long periods to get a response. <br> <br> I want my contract to be cancelled and I want reimbur*****t for the month of February. This is horrible service and I do not recommend anyone purchase any Telkom product as there is no after sales service.<br> <br> Telkom closes the case number just to illustrate that issues are being resolved and tries to make their dashboard look good. Please see the individuals I have dealt with below.<br> <br> My reference number/s: ***7<br> : ***3<br> <br> Telkom Team leader: Jabulile Malete<br> Telkom Team leader: Charmaine Mo***o<br> Telkom Team leader: Nolithando