Bad Service

I just had the worst service ever, I spoke to an agent regarding activation of my LTE sim card and I wanted to speak to a manager and was told all managers are in a meeting and they would call me back. This is the 4th time I was promised a call back from a manager and nothing yet. I am disgusted with the service I received today and have been without internet for a month already and I mean activating a sim card doesn't take 5 days.. If something is not done and I don't get compensation for loss of service, I will go onto social media. I will also change service providers if this is not resolved by Friday Oct 4th 2019.