Bad service

I have been complaining about service of telkom since April they loaded to accounts for one adsl line and I only use one, I reported this issue since and never had been attended to like now I’m wait now 4weeks for my line to be reconnected cause the other line defaulted me that I’m not paying and switch off my current account and still waiting for a call or someone to come out to see what is the problem with my adsl line . They tell you they will come and send there technical team but guess what I’m still sitting with out a working line and since no one called me or followed up my queries to this day . And they still have a nerve to send me a bill but my line is off . Wake up telkom your service is leaving us no choice but to cancel ASAP