Bad Service

Hi<br> <br> I tried to migrate 2 of my contracts to a higher package since Feb 2015,nothing has happened to date 24/04/2015.I have been to the store numerous occasions as to why this has not happened,I get told someone at the back office needs to do something,I phoned the call centre who tells me the store should process this, I get sent back and forth.The store manager does not know what to do.VERY FRUSTRATED as I have 3 contracts with Telkom.Cannot recomend Telkom to my friends as the service is PATHETIC.Incident Number(***0)<br> <br> \From: Rowena Boesak (R) <br> Sent: 06 April 2015 10:27 AM<br> To: Nikkie Gcabashe (NB)<br> Subject: Migration Case Closed<br> <br> Hi Nikkie<br> <br> Please assist with the following case number and as to why the case was closed . Case :***0<br> <br> Customer is in fury state and wants to know why the migration did not go through hence its 2 months already.<br> <br> Regards <br> Rowena <br> "