BL
Brandon L
1 reviews | Active since Apr 2015
21 Apr 2015, 18:37
BAD SERVICE
my internet connection has been down for the past month since 16 march. i have logged a complaint online thrice already and could not get through to the call centre as i am put on hold for almost an hour. i have still received no feedback or communication from telkom. This has me seriously considering to move to another service provider. And yet i still get billed.
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Replies (1)
Telkom's replyOfficial
21 Apr 2015, 18:48Hello mbrandonli,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and we will revert back to you with feedback.
Your reference number is SM105556.
We sincerely apologise for the inconvenience.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and we will revert back to you with feedback.
Your reference number is SM105556.
We sincerely apologise for the inconvenience.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Best regards,
Telkom's reply21 Apr 2015, 18:48
Official
Hello mbrandonli,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and we will revert back to you with feedback.
Your reference number is SM105556.
We sincerely apologise for the inconvenience.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and we will revert back to you with feedback.
Your reference number is SM105556.
We sincerely apologise for the inconvenience.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Best regards,