Bad Service

Hi, i currently have a contract with Telkom which was suppose to be ONLY for 1 Cellphone which i agreed and signed to pay R249 per month which is a 24 months Contract. I have an issue with Telkom whereby there are additional products on my Account which i did not sign up for. I have been through a few telkom stores for assistance, like Conorbia, Gateway and was told that i need to get an affidavit, bank statements and copy of my id if i suspect there's ***** on my name which i immediately sorted and sent back o telkom, i waited months but i never got feedback from Telkom. I then went to the police again yesterday (1st January 2023) got another affidavit got it signed and stamped because they say the previous affidavit has expired after 3 months. The biggest issue in this entire process im having is that Telkom are currently debiting various amounts from my account every month for products i did not sign up for or requested and they saying i cannot do anything until i settle this account which dont make sense since i only suppose to ne paying R249 just for the cellphone and not the other items. I also spoke to the ***** Department 2 weeks back which apparently works in conjunction with Telkom and they said they woukd get back to me in 21 days. Management at Telkom i would appreciate if you can look into this matter urgently as this is now becoming a very uncomfortable roller coaster ride and is not fair on my part. Awaiting your response. Thanks