VG
Valerie G
1 reviews | Active since Aug 2019
04 Apr 2022, 19:34
Bad service
Forced To even give a one star. I’ve been calling since January to query an incorrect billing! My husband has been handed over to debt collectors because of this but the supervisor from telkom even told me the fault is on their side and they would sort it out! Guess what?! Still waiting this is pathetic
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Valerie G's updateReviewer Update
06 Apr 2022, 11:34This is getting out of hand and telkom won’t even call us! Received a letter to say we have an outstanding amount and now we are handed over but every time I speak to a supervisor they say we don’t. And it’s so hard for them to contact us yet we waste all our airtime talking to agents that repeat the same thing back to us! Telkom contact us this is ridiculous and shall we go to court have the recordings of us calling everyday trying to resolve this with you saying we don’t owe anything!
VG
Valerie G's update06 Apr 2022, 11:34
Reviewer Update
This is getting out of hand and telkom won’t even call us! Received a letter to say we have an outstanding amount and now we are handed over but every time I speak to a supervisor they say we don’t. And it’s so hard for them to contact us yet we waste all our airtime talking to agents that repeat the same thing back to us! Telkom contact us this is ridiculous and shall we go to court have the recordings of us calling everyday trying to resolve this with you saying we don’t owe anything!