BAD SERVICE

My Name is John and I have 2 contacts with Telkom mobile . Since October 2014 but funny to date I can not use my minutes on both lines I have logged several complains and I was told to make sim swaps million times.And was given a a case number but still nothing happened I phoned to make follow up but NOTHING .it's always the call centre guys and their team leader that's always saying they will email or call the lazy idiots that fail to understand that they are assigned to deal wit such problems us clients are facing at the Backoffice. I do not understand why and how does the operation. And for the record I would NOT recommend any consumer out there to sign up a contract with Any Telkom division it's always have to be reported before it could be sorted. I regret taking out contract lines with Telkom. Allowing the LAZY BACKFLIP OFFICE PERSONAL TO RUIN BUSINESS. Incompetency within Telkom mobile division.