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Carla C
1 reviews | Active since Feb 2015
03 Apr 2015, 07:50
Bad service.
Internet has been off for going on two weeks now. Two technicians have been but no one can fix the problem. Have made numerous phone calls to the call center. Out of frustration and paying for a service we are not getting I asked to cancel and had the phone thrown down in my ear twice.
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Telkom's replyOfficial
03 Apr 2015, 13:07Hello CannonC8,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Your reference number is SM101119.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Your reference number is SM101119.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply03 Apr 2015, 13:07
Official
Hello CannonC8,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Your reference number is SM101119.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway.
Your reference number is SM101119.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team