BAD SERVICE

I have reported one of our lines on our Opticon switchboard that does not work on 6/1/2015. No one has come out to fix the problem yet. I phone daily to do a follow up - everyday they tell me that a technician was assigned to the job and they are working on the problem. Today, after a month, I do not believe a single word that anyone at Telkom says. It is BAD BAD BAD service.