Bad service

I'm extremely dissatisfied with Telkom's services. Every week, my data is blocked without warning. When I try to use the WhatsApp self-service option to resolve the issue, I'm informed that I need to contact the call centre to get unblocked or wait 24 hours for my voucher to be unblocked.

However, when I call the call centre, there's no agent available to assist me, and I'm redirected back to the WhatsApp self-service option. This circular process is frustrating and ineffective.

As a business user, I urgently need my voucher to be unblocked by Telkom. I request immediate assistance to resolve this issue and prevent further disruptions to my business operations.