1 reviews | Active since Jul 2020
Bad service
I have been waiting for a line to be installed since May 2020.
9 .6. 2020 I emailed to find out what the delay was and have since just been getting the run around as to why my line hasn't yet been installed.
14.7.2020 and still no line even though I have asked them to advise how I can assist in getting the line installed. The answers I get is that they didnt have my address which I resent to them, then I got told I have outstanding bill when I asked how I can sort it out they said its been written off.
I'm really annoyed that this is how they treat people who are willingly wanting to be customers. I guess it's just how they treat people because they have no competition in their field.
Its just a pity there are no alternative companies to get Adsl / telephone lines through.
Annoyed at all the run around with no substantial answers - Verlene Faro
If you can try to find alternative ways to get home internet I thought that they would be a good choice turns out I was VERY WRONG!!!
Unimpressed
Verlene Faro
*** 14.50pm
To me
Date: 17 Jul 2020, 14.50
Dear Telkom Customer, We trust you are well. Thank you for your e-mail dated 15/07/2020, the content is noted. Please note the order had been submitted and in progress since the 15.07.2020, there was a problem with the Address hence the reason for the delay with order.Hide quoted text Kind Regards,TrishaSenior Associate : 10213
If you can try to find alternative ways to get home internet I thought that they would be a good choice turns out I was VERY WRONG!!!
Unimpressed
Verlene Faro
*** 14.50pm
To me
Date: 17 Jul 2020, 14.50
Dear Telkom Customer, We trust you are well. Thank you for your e-mail dated 15/07/2020, the content is noted. Please note the order had been submitted and in progress since the 15.07.2020, there was a problem with the Address hence the reason for the delay with order.Hide quoted text Kind Regards,TrishaSenior Associate : 10213