bad service

Item: Telkom
Rating: 2
Author: Andre B

I first wrote complaint on hello peter about the horrible service i received at shelly beach branch, then in a few days Zulfah Johaadien emailed me to help. We send all the supporting document with the application form. And after almost 2 weeks no RESPONSE. We emailed 4 times with no reply. We have been battling to get a telkom line for over 2months now.

Helpful (0)

Replies (1)

Telkom's replyOfficial

30 Mar 2015, 19:57

Hello Andre6953,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM97510.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply30 Mar 2015, 19:57

Official