Bad service

Yoooh I went to Telkom shop for the second time...same s**t different scenario..I was assisted by Sidney who showed little interest like last time..I felt so low when he quickly jumped in to assist me..the minute I asked her to please assist me unsespend my line yoooh I saw his face turning blue..that guy is there to assist ppl with big deals not us with small router money..he said I must call him tomorrow or call 081180..I asked him to call with a company phone he pretended to call and said today it's a holiday ppl are not there ..line doesn't go through..I looked at him and asked if there is any other way he can assist me he literally said there is no way he can help.there is nothing he can do..I stepped out of the store feeling embarred and lacked confidence..I asked one of the security guards at the mall to borrow me a phone with a telkom simcard.i called and it went through..that guy neh....I then called customer care around 6 my query was resolved by pabaoor babalwa within 5 minutes..I wanted to upgrade this line but that guy made me feel otherwise ..I will cancel this contract..

That Sidney guy is something else serious..this is the second he is doing this to me..