Bad service !!!!

On the 15 June 2023 I paid my bill which was outstanding for the first time in the past 7 years , after I was called by Telkom on the 14 June after they cut my services , I then paid in full the following day , to my surprise on the 20 June 2023 I received an SMS stating that summons will be issued , I returned they call from the same SMS & they told me Telkom forwarded by account on the 26 June, when I call Telkom they say they do not see any forwarding in my statement , Now I asked the lady who then gave permission for my account to be forwarded 11 days after payment she could not give me answers , today 25 June I am receiving another sms *Imposing Litigation!* what on earth does Telkom want from me ?!!!!!!!