PA
Pieter A
1 reviews | Active since Mar 2015
11 Mar 2015, 20:18
Bad Service
My line has been faulty since Nov. 2014 and has not been dealt with, they take my money but don't deliver any service. They keep using the excuse that the exchange has moved and the copper wire is very old. So, if the line is very old,why not replace or repair it? Been waiting 5 days now since last fault logged. Please repair my line. Before Nov. The line was working fine, had 4mb all the time, now I'm lucky if I get 1-1.8mb.
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Telkom's replyOfficial
11 Mar 2015, 20:24Hello pieterpca,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95657.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95657.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply11 Mar 2015, 20:24
Official
Hello pieterpca,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95657.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95657.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,