aJ
aphiwe J
1 reviews | Active since Sept 2012
16 Mar 2016, 13:47
BAD SERVICE
Good Day <br> <br> I have been trying for 2 months to pay my Telkom account and I have never received a statement.<br> and out of the blue, a receive an SMS from Telkom saying I must pay R2400.<br> <br> and I also got a voice message from Telkom that basically threatened me by saying they will cut my service in 48 hours or else.<br> <br> I have been trying to call Telkom for the past 2 days and no answer and when I use the live chat option, the agents just end the chat and say I must call 10210.<br> <br> and everytime I call them I spend 40 minutes on hold and the line just drops.<br> <br> Even on twitter, they do not respond. this is my last option.<br> <br>
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Telkom's replyOfficial
16 Mar 2016, 16:30Hello sjoya,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
Telkom's reply16 Mar 2016, 16:30
Official
Hello sjoya,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Wesley
Telkom Social Media Team