Bad Service

on the 6th of January 2021 visited the Telkom Kiosk at the V&A waterfront in Cape Town for a new contract. the service was really bad. The service consultant was all over the show ,lacked focus & was chatting to a friend that visited the Kiosk whilst assisting me. I waited 45 minutes for the new contract only to be told that he made a mistake. I was told that he had to cancel the contract as he made a mistake, I have to wait 24-48 hrs for the cancellation & I need to drive back there & restart the process.

I feel they have wasted my time and petrol because of the lack of focus from the services consultant.